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faq

  • Do you make custom molds?
    YES! Please contact us directly with your ideas and we can let you know what is possible. In you inquiry, please include the following information: Photo/drawing/model desired size metals or glass?
  • Do you ship internationally?
    Yes! All shipping will be paid at the customers expense.
  • Do you have social media?
    Yes. Find us on facebook by searching for Graphite Customs and on Instagram @graphitecustoms
  • Can I return my custom mold?
    All custom molds are guaranteed against workmanship defects, as determined by Graphite Customs. Due to the custom nature of these products, all sales are final. Returns will only be accepted at the sole discretion of Graphite Customs. Please note that Graphite Customs does not perform product testing and cannot guarantee performance in any specific application. It is the customer’s responsibility to ensure suitability for their intended use.
  • Do you make 2-part coin molds?
    Yes, we do! However, we recommend that two-part coin molds be at least 1.5 inches in diameter and 0.375 inches thick. This size ensures the metal can fully fill the cavity before solidifying. Thinner coins may not cast properly, as the metal tends to cool and solidify too quickly.
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